IT Service Support

IT service support is made easy with NSIS Systems. Our IT support packages include unlimited telephone, remote dial-up and on-site support along with twenty-four hour remote coverage.

Whether you are experiencing problems with a laptop, BlackBerry®, server, desktop and/or software, our experienced IT engineers are always on call.

Primary and Secondary IT Support Levels

IT support is available at either a primary or a secondary level. In the primary support role, we take full responsibility for IT infrastructure that is completely outsourced to us. In the secondary support role, we provide backup to your existing, internal IT team.

Our expertise and prompt assistance is always available whether you require desktop and/or server support, firewall, router and Virtual Private Network (VPN) installation, operating system upgrades, WAN or LAN configuration, or complete Network Audits.

Third Party IT Solution & Vendor Support

IT support is often required for solutions procured from, or installed by, third party hardware or software vendors. When needed, we work comfortably with third party suppliers to remedy problems that might arise from the use of their products.

Network Installation

Any questions?

Please let us know how we can help. Send us your enquiry or request a callback and we’ll get back to you within one business day.

Request a callback
Jargon buster
BlackBerry
The BlackBerry is a wireless handheld device introduced… wikipedia.org/wiki/BlackBerry
Firewall
A firewall is a dedicated appliance, or software… wikipedia.org/wiki/Firewall
Virtual Private Network (VPN)
A Virtual Private Network (VPN) is a communications network… wikipedia.org/wiki/Virtual…
Wide Area Network (WAN)
Wide Area Network (WAN) is a computer network that covers… wikipedia.org/wiki/Wide…
Local Area Network (LAN)
A Local Area Network (LAN) is a computer network covering… wikipedia.org/wiki/Local…

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